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Support and services available at Children's Mercy


Children's Mercy Kansas City is committed to providing comprehensive support to help your child and family cope with life's challenges. Whether you are looking for spiritual guidance, a shoulder to lean on, or need an interpreter to help you communicate with hospital staff, we're ready to help.

Child Life provides services to make the hospital experience easier and more comfortable for patients and families.

Spiritual Services provides emotional and spiritual support to all patients, families, and staff.

A list of support groups hosted by Children’s Mercy for children and families.

Home Care provides education, encouragement and support to pediatric patients and their families to help them attain the highest level of health and independence.

The Music Therapy Program at Children's Mercy provides music specifically planned for each child and family's needs by a trained professional.

Our two facility dogs, Hunter and Hope, provide comfort, motivation, and smiles to many of our patients and families.

Pediatric Palliative Care at Children's Mercy provides support for infants, children, and adolescents with life-limiting or life-threatening conditions.

The Children's Mercy Aftercare Program provides a compassionate support system for terminally ill children and their families, families experiencing a death of a child, and the staff who care for the children and their families.

A handbook created by the Family Advisory Board for families with children who have special health care needs.

A focus on care


We recognize that the family plays a vital role for the well-being and health of the patient. Families, however that is defined by the patient, know their children best. They have important information to share with the health care team that will benefit the quality and safety of the treatment, and help advance programs, facilities, and systems. Therefore, we want to develop partnerships between the health care team and the family to meet the needs of our patients.

Children's Mercy integrates the principles of patient- and family-centered care into everything we do. We are committed to ensuring that our system honors, empowers, and respects the central role of the family by recognizing them as the constant in a child's life.

Patient- and family-centered care is characterized by a collaborative approach to care giving and decision-making. The family and the staff respect the knowledge, skills, and experience that the other brings to health care decisions. The family and health care team work together to develop the treatment plan and a transition plan to adult systems of care. For all of these reasons, families are considered essential allies for quality and safety in the care of their loved one.