A focus on care
We recognize that the family plays a vital role for the well-being and health of the patient. Families, however that is defined by the patient, know their children best. They have important information to share with the healthcare team that will benefit the quality and safety of the treatment, and help advance programs, facilities, and systems. Therefore, we want to develop partnerships between the healthcare team and the family to meet the needs of our patients.
Children's Mercy integrates the principles of patient- and family-centered care into everything we do. We are committed to ensuring that our system honors, empowers, and respects the central role of the family by recognizing them as the constant in a child's life.
Patient- and family-centered care is characterized by a collaborative approach to care giving and decision-making. The family and the staff respect the knowledge, skills, and experience that the other brings to healthcare decisions. The family and healthcare team work together to develop the treatment plan and a transition plan to adult systems of care. For all of these reasons, families are considered essential allies for quality and safety in the care of their loved one.