Skip to main content
Graphic with the words "Getting Back to Getting Better"

At Children's Mercy, we know trust is everything. And you can trust we'll always do whatever it takes to protect the health of your child, especially now. Here are three things we want you to know as you ask yourself, "Is it OK to take my child to the doctor?"

Kids need care.

While some pediatric care may be deferred for a limited time, delays in care for children may result in lifelong health consequences. That’s why it’s so important that we begin seeing the children whose care had to be postponed.

We're preparing a safe environment for you.

We've taken safety measures to protect our patients, families and staff. Health screenings upon entrance, universal masking, visitor restrictions, social distancing, increased frequency of deep cleaning and more are all part of our commitment to you.

We're ready when you are.

We have been seeing patients from the comfort of their own home during COVID-19, and we'll continue to do that for patients where we can. But our in-person clinics are ramping back up and non-urgent surgeries and procedures are being scheduled. We're ready when you are.

Let's get back to getting better.

COVID-19 and flu season

Children’s Mercy encourages everyone 6 months of age and older to get a flu shot as we head into flu season. Unfortunately, our annual Friends and Family Flu Shot sessions have been permanently postponed as we await the arrival of our vaccine.

COVID-19 symptoms and medical care

It’s important that you know the latest symptoms of COVID-19 and what to do should your child become sick.

Person icon
What to expect during your visit

Coming to Children's Mercy may look a little different to your child. Let us help provide tools to explain to them what to expect from social distancing in our clinics to temperature checks and visitor restrictions.

See what to expect
Calendar icon
We're ready when you're ready

Appointments are being scheduled for many clinics through telemedicine visits. Others are ramping back up to schedule in-person visits. Learn more about scheduling an appointment.

See how to schedule

Keeping all visitors safe

Nothing is more important than your safety when you visit Children's Mercy. To reduce the potential spread of COVID-19, masks are required for all visitors 2 years of age and older, and staff. You may bring your own mask. If you do not have one, a mask will be provided for you.

Find a Children's Mercy Hospital See visitor restrictions

Getting back to getting better - in the community

Novel coronavirus - updated October 8, 2020

The health and safety of our community is important. Our pediatric experts provide information as you are considering returning to daycare, camp, sports, community gatherings and more.

Youth sports and physical activity are a large part of our community. Read recommendations for a safe return to sport from specialists from the Sports Medicine Center.

Helping children understand why we're wearing masks and to help them feel as comfortable as possible is important. Our Child Life specialists have created tips for you and your family to help your child with wearing a mask.

Children's Mercy is implementing full visitor restrictions to keep you and your child safe. See details of visitor restrictions.

Understanding COVID-19

CHILDREN'S MERCY COVID-19 HOTLINE
(816) 302-8800

Infectious Disease specialists at Children's Mercy describe the COVID-19 virus, symptoms and related frequently asked questions.

Children's Mercy está tomando todas las precauciones para proteger a nuestros pacientes y al personal de la propagación de COVID-19, pero necesitamos su ayuda.

We have compiled resources to help you have informed discussions with your child about the virus.

Children's Mercy providers offer information about what to do if you think your child has COVID-19 and how to treat your child's symptoms if they have been diagnosed with COVID-19 or you think they might have the virus.

Helping children understand how a COVID-19 swab test is performed is important. Our Child Life specialists have created a guide for you and your family to help your child know what to expect if their primary care physician refers them for a COVID-19 test.

We have compiled information and resources for parents of children with special needs or chronic conditions to help with their care during the COVID-19 pandemic.

Our goal is to keep every person who comes to Children's Mercy safe. Learn about what to expect when coming to Children's Mercy at this time.

Community providers can find the latest information from Children's Mercy, along with available resources.

Important note


Please note this is an emerging, rapidly evolving situation. 
We are regularly updating this page with key information as we receive it, but we encourage you to refer to the Centers for Disease Control and Prevention (CDC) as a reliable source for the most updated information as it becomes available, in addition to updated guidance.

Girl smiling on hospital bed

Ways to give during the COVID-19 pandemic

We continue to provide around-the-clock, world-class care – care that your giving makes possible. Be a champion for families and our healthcare staff today by helping us respond to our areas of greatest need during this crisis.