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Visitor Guidelines

Updated April 22, 2022

Your child's vaccination record

It is important to bring your child’s vaccination (immunization) record to all their Children's Mercy visits and appointments. This includes your child's COVID-19 vaccine card if they have received it.

Children’s Mercy is taking steps to protect our patients and their families, staff, visitors and the community. We are strictly limiting visitors to Children’s Mercy until the spread of COVID-19 is no longer a threat.

Parents/guardians:
Please do not come to Children's Mercy if you are sick, unless it is urgent.

Masks are required for everyone:
To reduce the potential spread of COVID-19, masks will be required for all visitors 2 years of age and older. Masks with filters/exhalation valves are not permitted.

How to Put On and Take Off a Mask

Watch as one of our registered nurses, Claudia, shares how to properly put on and take off your mask when visiting Children's Mercy.

Children's Mercy screening questions

Beginning January 1, 2022:

Outpatient appointments: you will be asked the screening questions below on the check-in kiosk upon arrival.

In-patient, Emergency Department and Same Day Surgery visits: the questions below will be posted at the Security check-in for you to review and answer.

  1. In the last 48 hours, have you had:
    • Any cough?
    • Sore throat?
    • Shortness of breath or difficulty breathing?
    • New loss of taste or smell?
    • Chills or body aches?
  2. In the last 48 hours, have you had:
    • Fever of 100.0 or higher?
  3. Have you had a positive COVID test in the last 10 days?
  4. Are you waiting on a COVID test result for reasons other than pre-travel or pre-procedure/surgery?

A "yes" response to any question is a positive screen and you will be asked to have someone else accompany your child to their appointment or reschedule the appointment.

Inpatient units

For all patients:

  • Six visitors (13 years of age or older) may visit at the bedside at a time during visiting hours.
  • ICUs have additional bedside limits.
  • Visitors must be free of symptoms of COVID-19. Refer to the CDC website for a list of symptoms.
  • Visitors over 2 years of age must wear masks while in the hospital.

For patients in isolation with suspected or confirmed COVID-19:

  • Two parents/guardians may be with the patient. No other visitors, including siblings, are allowed.
  • Parents/guardians must go straight to/from their child’s room without stopping in common areas.
  • Meals for parents/guardians will be ordered and delivered to their child’s room.
  • Parents/guardians must wear masks in patient room when staff are present and maintain 6 feet of social distance whenever possible.

Surgery

  • Two parents/guardians may be with the child.
  • Siblings are allowed to accompany the parent/guardian, but please keep number of people as low as possible.
  • Must wear a mask while in the hospital/clinic.

Clinic appointments

  • Two parents/guardians may be with the child.
  • Siblings are allowed to accompany the parent/guardian, but please keep number of people as low as possible.
  • Must wear a mask while in the hospital/clinic.

Emergency room

  • Two parents/guardians may be with the child.
  • Siblings are allowed to accompany the parent/guardian, but please keep number of people as low as possible.
  • Must wear a mask while in the hospital/clinic.

Urgent care

  • Two parents/guardians may be with the child.
  • Siblings are allowed to accompany the parent/guardian, but please keep number of people as low as possible.
  • Must wear a mask while in the hospital/clinic.