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Children's Mercy is devoted to providing high quality health care and exceptional customer service for our patients and families. This commitment extends to the billing process and Patient Financial Services.

Financial Counselors may be able to help families find programs to help cover the cost of medical services. Children’s Mercy gives financial help to those who meet the requirements of the financial assistance policy.

We contract with many insurance plans and networks to provide health care services to their participants. Find out which plans we contract with here.

At Children's Mercy we want our health care services available to every child in our region who needs them.

We're here to help you understand charges associated with care. We provide a comprehensive list of charges for each inpatient and outpatient service or item provided by Children's Mercy, not including professional services. See this list or find out how to contact us for a price estimate.

Contact Us

Patient Access and Financial Clearance
(816) 302-1650

We can provide information about the cost of services before your visit.

Billing
(816) 701-5100

We can answer questions about your billing statements.

Financial Counseling
(816) 234-3567

We can provide financial assistance options.

It is Children’s Mercy financial team’s commitment to support the quality and care for children, adolescents, and their families. That commitment includes providing superior customer support, related to patient financial matters. I stand behind that commitment. If you have any concerns about the service you received related to your financial service experience at Children's Mercy, please send me an email at RevenueCycleFeedback@cmh.edu.

— Beau Gostomsky, RN, BSN, MBA, Vice President, Revenue Cycle

 

Every child deserves the best care

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