Not enrolled? Disconnected?
Steps to enroll or re-enroll in the patient portal:
A. Fill out the Authorization for Participation in MyChildrensMercy Patient Portal. You can get a copy of the form by:
- Picking one up in person
- Downloading it
- Calling (816) 234-3455 to have a form sent by email, fax, or mail.
B. If you are a patient over the age of 18: You will need to include a copy of a signed form of identification (like a driver's license or school ID) with the application. If you wish to give your parents access, sign the proxy section.
C. If you are a parent of a patient over the age of 18: You will need to include a copy of legal documentation with the application stating that you are the court appointed guardian of the patient. The patient may also grant permission to you to access their account.
D. Return the forms. You may:
- Email them to ROI@cmh.edu
- Fax them to (816) 701-4034 or
- Mail them to Children's Mercy Health Information Management - 2401 Gillham Road, Kansas City, MO 64108
E. You will receive an email invitation to the patient portal when the forms are processed. You must accept the invitation. You will be asked to change your password when you first log on to the portal.