Scheduling an Appointment
Mobile device issue
We understand that some staff, patients and families may be missing calls from Children’s Mercy because our phone number is showing up on their mobile device as “unknown” or “spam.”
In these cases, it is a carrier or mobile device setting that silences “unknown” calls, causing the device not to ring and the call goes to voicemail.
Actions you can take:
Add relevant Children’s Mercy phone numbers to your mobile device contact list, so the numbers no longer get filtered as “unknown” or “spam.”
If you are accessing this page from a mobile device:
Click on this virtual contact file (v-card) to “Create/Import a New Contact” that contains a variety of Children’s Mercy phone numbers to your mobile device.
If you are accessing this page from your desktop or tablet:
Use the camera app on your mobile device to scan the QR code and access the virtual contact file to “Create/Import a New Contact.”
Be aware calls may be going to your voicemail. Check for new messages.
If you are on the MyChildrensMercy Patient Portal, check for messages. When a message is sent through the portal, you will receive an email notifying you of a new message.
Thank you for choosing Children's Mercy for your child's care.
You can schedule an appointment a few different ways depending on your needs. Some appointment types can be done through telemedicine, while others are in-person. When making an appointment, please have this information available:
- Your child's insurance information.
- Contact information for your child's primary care provider.
Information to get started
You can schedule an appointment for your child using the information below.
Scheduling hours: Monday-Friday, 7:30 a.m. - 6 p.m.; Saturday, 8 a.m. - 4:30 p.m.
Call (816) 234-3700 to schedule an appointment with:
- Adolescent Medicine
- Burn and Trauma Care
- ED Paws
- Glucose Tolerance and Glucose Gestational Tests
- Hearing and Speech
- Pain Management
- Plastic Surgery
- Sleep Clinic
- Special Care Clinic
- Sports Medicine
- Surgery/Urology Surgery
- Sweat Chloride Tests
- Weight Management/PHIT Kids
Scheduling hours: Monday-Friday, 8 a.m. - 5 p.m.
To schedule with the following, call (816) 234-3000 and you will be transferred to the appropriate department:
- Developmental and Behavioral
- Eating Disorders
- Fetal Health
- Gynecological Surgery
- Infectious Disease
- Liver Care
- Neurophysiology Lab
- Occupational Therapy
- Physical Therapy
- Ready Set Grow
- Scan Clinic
- Weight Management/ PHIT Kids – Zoom to Health and Special Needs
Call (816) 234-3272 if you have been referred to Radiology by your medical provider for an ultrasound, MRI, CT, etc.
Scheduling Hours: Monday-Friday, 7:30 a.m. - 5 p.m.
Physicians should call (816) 302-6808 to schedule patient appointments with Hematology and Oncology.
Call (816) 302-6869 to schedule patient appointments with the Hemophilia Treatment Center.
Scheduling Hours: Monday-Friday, 8 a.m. - 5 p.m.
(816) 960-3080 Broadway
(816) 960-3080 Pediatric Care Clinics (PCC)
(816) 960-8040 Beacon Clinic
(816) 960-3050 Teen Primary Care
(816) 302-6200 Operation Breakthrough
Call to schedule same-day sick visits, immunizations, and well-child exams including physicals and Kan Be Health Screenings.
Scheduling hours: Monday-Friday, 7:30 a.m. - 5 p.m.
If you currently receive care at Children's Mercy and are enrolled in the MyChildrensMercy patient portal, you can request and manage appointment on the portal including:
- Request an appointment with certain departments.
- Request multiple appointments.
If you would like to enroll in the patient portal, we can help you get started.
Patients traveling from other countries should email email@example.com, complete the inquiry form, or call +1 (816) 701-4546.
Coordinate multiple appointments
Fill out the form below and a scheduling representative will contact you within 72 hours to confirm your appointment date and times.
24/7 Nurse Advice Line
When your child is sick or injured and your primary care provider is not available, call (816) 234-3188 for advice from the Children's Mercy Nurse Advice Line. Or, you can request a callback online. We are available to answer your questions 24/7.