Skip to main content

Your Visit

In Effect Now

Children’s Mercy is implementing full visitor restrictions to keep you and your child safe:

  • No visitors, including sibling visitors
  • Parents/guardians are not considered visitors
  • Parents/guardians must be free of respiratory symptoms and fever to be in the hospital

In order to help keep our patients as safe as possible, we are working to reschedule some of our specialty clinic visits, non-urgent imaging procedures and elective surgeries. If your child’s appointment needs to be changed, our team will be reaching out to you directly. We appreciate your understanding as we work to keep our patients and staff as safe as possible from the spread of COVID-19.

Whether you're preparing for your child's clinic appointment or long-term hospital stay, we're here to help. Pre-register, request medical records, explore health resources, support services and more.

24/7 access to your child's health information

Scheduling appointment, pre-registration, what to expect, and more

Visiting hours, cafeteria and room service, guest services, and more

Billing, insurance, and financial counseling resources

Learn about Children's Mercy locations, see services, and get directions for your appointment.

See our urgent care locations, view wait times, and save your spot online.

Child Life, Spiritual Services, support groups, and more

Social Work, medical records, interpreters and sign language, and more

All are welcome at Children's Mercy

The hospital does not discriminate against prospective or current patients and families based on race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status.

Anyone 17 years of age and older is required to have a driver's license or another form of ID to enter the hospital. You'll be given a sticker to be worn while in the hospital. Visitors under 16 years of age must be accompanied by an adult and not left unattended.

The Handbook cover

The Handbook for Patients and Families

The Handbook for Patients and Families provides helpful information for you and your family during your time at Children's Mercy.

The Handbook (pdf)

El Manual (pdf)

New Journeys Handbook Cover

New Journeys Handbook

A handbook created by the Family Advisory Board for families with children who have special health care needs.

Children's Mercy App

Children's Mercy App

Download the Children's Mercy app for quick information on your phone. 

Features include:

  • Save My Spot - Urgent Care check-in online 

  • Walking directions and maps for Adele Hall campus 

  • Access MyChildrensMercy patient portal 

  • Find Locations 

  • Find a Doctor 

  • Plan Your Visit 

  • Access the Health Library 

  • And more!