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Families know their child best. At Children’s Mercy, families are essential members of their child’s health care team. The family and health care team work together to make treatment plans and goals.

We are committed to providing services and resources to help you during your child’s health care experience.

During your health care journey

This team helps families understand and manage their child’s care and communicate with everyone involved.

The therapy team supports families, with an aim to improve relationships and teach skills to cope with stress and trauma.

Child life specialists help make the hospital experience easier and more comfortable for patients and families.

Learn different coping and relaxation tips for your family.

Learn how to receive medical information using the correct forms and channels.

Interpreters and translators help families understand health care information in their own language.

A great place for families to relax and take a break. Offers computers, printers, fax machine, children’s play space, charging stations and more.

Medical librarians are ready to provide plain language health information to patients and families.

Palliative Care provides support for infants, children, and adolescents with life-limiting or life-threatening conditions.

Patient Advocates serve as a connection between patients, families, visitors, hospital staff and administration.

Social workers provide support to patients and families throughout the health system and in the community.

Chaplains provide spiritual care and emotional support to all patients and families. A chapel and garden provide a welcoming space for all. Includes areas for mediation, prayer and worship, as well as a library and outdoor garden.

Find information and tips for procedures and for staying at the hospital.

During your hospital stay

Art therapists use the process of making art to help patients and families during the hospital experience.

Our two facility dogs, Hunter and Milly, provide comfort, motivation, and smiles to many of our patients and families.

Our teachers help children remain involved in school during their stay at Children’s Mercy Adele Hall Campus.

Music therapists use music to support patients and families during the hospital experience.

A space for inpatient parents and caregivers to exercise. Includes access to a treadmill, bike, free weights and more.

Playgroups, activities, and evening programs for inpatients and their families.

There are three Houses and a Family Room to support families who need meals, a place to rest, or a place to stay.

Other programs and resources

The Aftercare Program provides support to promote the well-being and healing of those experiencing a loss.

Programs provided by clinical social workers and other staff to support infants and children exposed to substance use and other risks.

This fund can be used to help families with short-term expenses related to care for their child after they have explored all community resources.

Home Care staff provide medical care, education, encouragement and support to patients and their families at home.

Children’s Mercy is working to improve the lives of children and families in the Kansas City area and throughout the many communities we serve.

PFAC members work with hospital leadership to incorporate the perspectives of our patients, families and community into the care experience.

Children’s Mercy hosts many support groups and programs for patients and families.

Dedicated boards to empower teenagers to take an active role in their health care.

We will help you prepare for adulthood, including transferring your medical care to a doctor that cares for adults.

24/7 Nurse Advice Line

When your child is sick or injured and your primary care provider is not available, call (816) 234-3188 for advice from the Children's Mercy Nurse Advice Line. We are available to answer your questions 24/7.