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Beacon Patient Family Advisory Council

Graphic of four hands reaching for a heart and the words: PFAC patient family advisory council BEACON

Beacon Primary Care PFAC has been in existence for one year with six meetings held during 2018.

Beacon Primary Care PFAC Mission is to work in partnership with the Children’s Mercy staff members to advocate on behalf of Beacon Program and Clinic families for the best quality of care. The council will serve as a resource for parents or guardians to provide input on policies and procedures, enhance communication, and expand education for patients and families in both inpatient and outpatient settings.

Beacon Primary Care PFAC 2019 goals

  • Enhance new patient experience/ patient roadmap

  • Optimize clinic workflow from the patient/family perspective to reduce redundancy and ensure value based care team interaction

  • Ensure effective communication about patient experience (surveys), multiple children, appointment reminders, and medical information with multi-tiered approach scaling the project and efforts from Beacon, to Specialty Clinics, to Hospital


If you have read through the bylaws and feel like this committee would be a good fit for you, please fill out an application.

Contact Us

Beacon Program

Laura Miller
Coordinator, Patient and Family Engagement

Parents Offering Parent Support (POPS)

Children's Mercy offers a program called Parents Offering Parent Support (POPS), a network of trained parent volunteers who mentor other parents through the challenges of their child's health condition. Click the button below to learn more about requesting the support of a mentor or becoming a mentor yourself.