The Beacon Program
Fast forward one year—Mark and Courtney met Cynthia Chow, DO, Beacon Program pediatrician, during a care conference when Odin was hospitalized. Odin had been having frequent seizure episodes every week or two for 15 to 20 seconds all day long with recurrent vomiting. The hospital team and specialists, including neurology, gastroenterology, and nephrology, all worked together to help control his seizures and figure out the best feeding plan. Because Odin was vomiting so frequently, it was difficult to be in public. He was in the emergency department every two weeks and they were ready for a change in his care.
The goals Dr. Chow and her team put in place were simple: keep Odin home for longer periods of time so they didn’t have to keep making ED visits, and be the first point of contact to relay his care, whether seen in Beacon Clinic for an ill visit, going to the ED, or needing further evaluation from a specialist. And that is exactly what started happening.
The Beacon team worked together to meet Odin's unique needs as a new medical home. They closely communicated with Odin's specialist for continuity of care. They worked with nephrology for his specialized blended diet through his G-tube, which substantially improved his vomiting. They updated neurology when Odin had any neurologic changes so that treatments were made to reduce his seizure episodes to keep him comfortable. They talked to pulmonology when Odin required more respiratory support or needed an adjustment to his breathing treatments.
With the Beacon team in place, Courtney and Mark felt like they could finally start experiencing the little joys in life with their son, like taking him to the zoo, the aquarium and other places most people might take for granted.
Dr. Chow and the team committed to Odin’s care work collaboratively. They have weekly meetings about acute patient updates, and they are able to bounce ideas off one another. Whether it’s the pharmacist helping to optimize his medications to make him more comfortable or having a point of contact within the Beacon Program to go over any minor changes in his continuity of care, Mark and Courtney are grateful and said they don't know where they'd be without the Beacon Program.
“One of the benefits of the Beacon Program is we have more good days than bad days,” Mark said. “We never know when his next emergency surgery will be. It drives home the importance of time. Seeing the joy on his face outside the house or hospital ... words can’t describe how good those days are.”