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Employee Prescription Drug Delivery Service

Children’s Mercy and the Employee Wellness Center offer a convenient prescription drug delivery service for Adele Hall Campus and CM Broadway employees. This program also includes over-the-counter (OTC) items.

What you need to know


  • Your spouse and dependent(s) of any age also are eligible for this service.

  • You do not need to be a patient at the Employee Wellness Center to take advantage of the service or be enrolled in a CM medical plan. If you aren’t enrolled in a CM medical plan, you can pay market-competitive prices for prescription drugs and purchase OTC items.

What you (or your provider) need to do to participate

Request a refilled prescription or OTC item — or ask your provider to order a prescription — from the Employee Wellness Center Pharmacy, noting that it is for delivery to either the Adele Hall Campus or Children’s Mercy Broadway. You have until 6 p.m. the business day before delivery to make your request.

You can submit your request in one of four ways:

What the Employee Wellness Center Pharmacy will do


  • A pharmacy staff member will call you the day before delivery to confirm your request and take your credit, debit or Flexible Spending Account card payment information, if you have not already given it. Cash is not accepted. The pharmacy staff member also will offer to counsel you on your prescription.

  • A pharmacy technician will deliver your items to your location on the next delivery day.

If you don’t pick up your prescription or OTC item

If you don’t pick up your prescription or OTC item as confirmed, please pick it up on the next delivery day.
The pharmacy will keep the prescription or OTC item for two weeks.

If you have questions

If you have questions about the prescription drug delivery service, please contact the pharmacy at (816) 412-2358.