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Family Advisory Board Accomplishments

  • Launched three workgroups to focus on transition to adult care, on-boarding new members, and a formalized alumni group

  • Collaborated on hospital initiatives including the strategic plan, equity and diversity, and financial processes

  • Created educational videos for patients, families, and staff for suicide screening, sepsis awareness, and transitioning to adult care

  • Participated on a PCORI research project concentrating on reducing antibiotic misuse

  • Partnered with staff on website redesign and facility upgrades

  • Hosted an Amazon book drive and collected over 1500 books for outpatient clinics

  • Toured the inpatient pharmacy and the Transport Department including the transfer center, ambulance bay, and helipad

  • Served as Patient Family Advisors on all the Solutions for Patient Safety Hospital Acquired Conditions committees

  • Provided education in the Family as Faculty program for residents, graduate nurses, and social workers

  • Partnered with the Department of Philanthropy on special events including the 2018 Wish List Campaign

  • Represented patients and families on the Planned Giving Council, Mercy Ambassadors, and Grateful Families

  • Hosted annual orientation luncheon for new residents

  • Represented the parent perspective on numerous hospital committees and projects

  • Volunteered with state and national organizations

  • Served as the oversight group for the Patient Family Advisory Councils at Children’s Mercy

  • View our 2018 Annual Report

  • Served as consultants on Lean improvement projects in Perioperative Services and ambulatory clinics

  • Collaborated on hospital initiatives including outpatient clinic appointment scheduling, transition, and suicide screening 

  • Created educational videos for patients and families for the Patient Portal and GetWell Network

  • Participated on a PCORI research project focused on reducing antibiotic misuse

  • Partnered with the First Impressions Steering Committee for enhancements to the Same Day Surgery entrance, main lobby, and parking garage signage

  • Volunteered to test and provide feedback on the new Children’s Mercy mobile app

  • Served as Patient Family Advisors on all the Solutions for Patient Safety Hospital Acquired Conditions committees

  • Provided education in the Family as Faculty program for residents and graduate nurses

  • Partnered with the Department of Philanthropy on special events including United Way Kick-Offs

  • Represented patients and families on the Planned Giving Council, Mercy Ambassadors, and Grateful Families

  • Hosted annual orientation luncheon for new residents

  • Represented the parent perspective on numerous hospital committees and projects

  • Served as the oversight group for the Patient Family Advisory Councils at Children’s Mercy

  • Aligned with the Center for Clinical Effectiveness

  • Honored at a special recognition event with hospital leadership

  • View our 2017 Annual Report

  • Studied the hospital’s strategic plan and identified access, outcomes, communication, and safety as their top areas to influence

  • Participated on three PCORI research projects 

  • Collaborated on Lean improvement projects across inpatient units and ambulatory clinics

  • Partnered on hospital initiatives including “Nurse Shift Hand-off at the Bedside” and “On-Time Starts” in outpatient clinics

  • Worked with the Innovation Center during the discovery phase of alternatives for patient armbands and the new hospital wayfinding app

  • Served as Patient Family Advisors on all the Solutions for Patient Safety Hospital Acquired Conditions committees

  • Provided insight for the design of technology-driven health care and changes to enteral tubing adaptors

  • Hosted a luncheon for the Magnet designation team

  • Partnered with the Department of Philanthropy on numerous fundraising campaigns and special events including Big Slick Celebrity Weekend, Holiday Heroes, and KC Cares for Kids Walk

  • Represented patients and families on the Planned Giving Council, Mercy Ambassadors, and Grateful Families

  • Created education videos for patients and families

  • Served as Family Educators in the Family as Faculty program for residents

  • Hosted parent panels for the Graduate Nurse Residency program

  • Hosted annual orientation luncheon for new residents

  • Represented the parent perspective on numerous hospital committees and projects

  • Served as the oversight group for the growing numbers of Patient Family Advisory Councils

  • View our 2016 Annual Report

  • Served as Patient Family Advisors on the ten Solutions for Patient Safety Hospital Acquired Conditions committees

  • Provided guidance on the redesign of the Kreamer Resource Center for Families

  • Participated on Children’s Mercy Lean System teams from Radiology, Peri-Op Services, Environmental Services, and inpatient units

  • Partnered with the Department of Philanthropy on numerous fundraising campaigns and special events

  • Collaborated in the creation of a transition program

  • Developed a series of Family Centered Care brochures

  • Created several educational videos for patients and families

  • Served as Family Educators in the Family as Faculty program for residents

  • Hosted parent panels for the Graduate Nurse Residency program

  • Held an orientation luncheon for new residents

  • Presented at Discover Children’s Mercy for community leaders

  • Represented the parent perspective on numerous hospital committees and projects

  • Partnered with numerous community organizations

  • View our 2015 Annual Report

  • Earned the prominent distinction of being a Profile of Change hospital by the Institute for Patient- and Family-Centered Care

  • Recognized as one of the Caregiver Action Network’s “25 of the Nation’s Best Practices in Patient and Family Engagement”

  • Served as Patient Family Advisors on the ten Solutions for Patient Safety Hospital Acquired Conditions committees

  • Filmed video about patient and family engagement for international conference

  • Designed Clear Care Communication boards for inpatient rooms

  • Provided guidance for the Get Well Network content

  • Collaborated in the planning for a transition webpage and newsletter

  • Developed a series of Family Centered Care brochures

  • Created several educational videos including Service Excellence and Central Line Care

  • Participated in the Working Wonders video for Communications and Marketing

  • Served as Family Educators in the Family as Faculty program

  • Hosted an orientation luncheon for new residents

  • Presented at Discover Children’s Mercy for community leaders

  • Represented the parent perspective on numerous hospital committees and projects

  • Partnered with numerous community organizations

  • View our 2014 Annual Report

  • Celebrated 10th anniversary of the Family Advisory Board

  • Served as Patient Family Advisors on the ten Ohio Collaborative Solutions for Patient Safety Hospital Acquired Conditions committees

  • Collaborated on construction of an Accessible Family Care Station for patients, families, employees, and guests

  • Developed guidelines for the new parent rooms on the inpatient units

  • Created orientation videos for the ICN and PICU

  • Participated in the appreciation video for the Adele Hall family

  • Served as Family Educators in the Family as Faculty program

  • Hosted an orientation luncheon for new residents

  • Filmed podcast on the benefits of partnering with Patient Family Advisors

  • Presented Ethics Brown Bag “This is Your Patient This is My Child”

  • Volunteered at Community Transition Resource Fair

  • Provided input on the design of the new hospital website

  • Reviewed programs and information aimed for patients and families

  • Partnered with numerous community organizations

  • Updated the FAB membership guidelines

  • View our 2013 Annual Report

  • Collaborated on the development of Patient and Family Centered Care policy

  • Served as Patient Family Advisors on Ohio Children’s Hospitals Solution for Patient Safety committees

  • Created a Family Activated Rapid Response educational  video for families

  • Served as Family Educators in the Family as Faculty program

  • Provided education to PICU Staff, Respiratory Therapists, and Social Workers

  • Collaborated on Quality Improvement projects including discharge process, security check-in process, and cross continuum of care

  • Met with Magnet appraisers during on-site survey

  • Provided feedback on progress of Project Clinic Access

  • View our 2012 Annual Report

  • Produced a Room Orientation video

  • Filmed video clips for Service Excellence training for all employees

  • Participated in Grand Rounds "For the Care and Consideration of our Patients with Special Needs and their Families"

  • Assisted with planning the Grandparents & Relative Caregiver's Conference

  • Reviewed Parental Presence policy & Patient Rights, Responsibilities, and Rules

  • View our 2011 Annual Report

  • Participated as Family Educators in the Family As Faculty program

  • Provided input for facility design of new East Tower

  • Initiated My Child's Daily Meds list on inpatient units

  • Hosted luncheon with FAB and new residents

  • Initiated the development of the Turner Syndrome Clinic

  • Designed PICU Sibling Visitation Tip Cards

  • View our 2010 Annual Report

  • Produced Family Message Video to be shown during all New Employee Orientations

  • Hosted Grand Rounds "What is Family-Centered Care...Let's Ask Our Families"

  • Participated in Grand Rounds "Procedural Sensitization and What We Can Do To Prevent It"

  • Assisted with planning Teen Conference and Grandparent's Conference

  • View our 2009 Annual Report

  • Hired two FAB members as Family Centered Care Coordinators

  • Established Consejo de Familias Latinas/Hispanas - Spanish speaking Family Advisory Council

  • Assisted in planning Teen Conference, Grandparent's Conference, and Life After Treatment Conference

  • Translated "New Journeys" handbook into Spanish "Nuevos Caminos"

  • Created Family Notebooks for inclusion in Admission Packets

  • View our 2008 Annual Report

  • Conducted Family Centered Care Assessment with staff, hospital leadership, and FAB

  • Participated on Ambulatory Access Committees

  • Participated on panel for UMKC Medical students

  • Collaborated with TAB and Child Life to present Teen Forum

  • Presented at Center for Practical Bioethics Conference

  • View our 2007 Annual Report

  • Hired FAB member as Family Centered Care Coordinator

  • Implemented hand washing initiative

  • Created venipuncture training module

  • Started New Beginnings program

  • View our 2006 Annual Report

  • Participated on Grand Rounds panel discussion regarding family's experience with ill child or hospitalization

  • Presented Winning Communications to 333 staff members

  • Presented at IFFCC Conference

  • Presented at Child Health Corporation of America Conference

  • Presented at IHI Conference

  • View our 2005 Annual Report

  • Held Book Drive and collected over 8,000 books

  • Presented at NACHRI

  • View our 2004 Annual Report

  • Established Family Advisory Board (FAB)

  • Created FAB Guidelines

  • Developed FAB webpage for CMH website