All Children’s Mercy clinics are increasing availability, some more quickly than others, based on a number of factors, including the availability of telemedicine, PPE and the volume of postponed appointments due to the COVID-19 pandemic.
Our clinics have been placed in one of four groups. Each group will ramp up in phases. The clinics in Group 1 will begin seeing more patients during Phase 1, beginning May 18. Clinics in Groups 2, 3 and 4 will gradually increase in-person visits over the next several months. All clinics will progress until they reach a "new normal" maximum number of in-person visits, which will equal 60% of pre-COVID-19 visits to allow for safe social distancing.
Download PDF versions of the charts below: Four Phases (chart 1) and Four Groups (chart 2)
We believe that by greatly increasing our use of telemedicine and maintaining in-person visits at about 60% of pre-COVID levels, we can keep our families and staff safe while providing necessary access to world-class care for children.
Each phase will last two to four weeks. During this time, we will evaluate to ensure all safety protocols are being followed. We will be continually monitoring patient and family safety, PPE use and availability, the rate of infection in our community, and other criteria to ensure the safest environment for all.