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Diabetes Education


New onset diabetes education

We understand that a new diagnosis of diabetes comes with a lot of information for parents and caregivers to absorb. That’s why Children’s Mercy is one of just a few diabetes centers nationwide to provide outpatient new onset diabetes education to children older than four and their families.

If your child is experiencing a new diagnosis of diabetes, you'll receive personalized training at three outpatient visits over the course of one month. 

This approach gives you time to process information in between your visits with your care team, which includes a physician, certified diabetes educators (nurse and dietitian) and a social worker. The team is available to you by phone and patient portal for questions that come up between your visits.

Class content

Right after a new diagnosis of diabetes, we’ll set up an appointment time for your first educational visit.

At your initial visit, you’ll see a doctor first thing, and then spend the day in classes full of resources and instructions on things you need to know right away, such as planning meals and snacks and how to check your child’s blood glucose levels.

Our certified diabetes educators will help you every step of the way. They’ll act as your guide while you learn how to handle the everyday details of diabetes care.

One to two weeks after that, you’ll come back to see your doctor, learn more about managing your child’s diabetes and ask any questions about your experiences since your first visit.

Our goal is to help you feel as prepared as possible to help your child as you work together to manage their diabetes.

Inpatient stay

The outpatient sessions work well for most families. However, children under four, or those who come to Children’s Mercy with diabetic ketoacidosis or other complications, will be admitted to the hospital, where our education team will teach you throughout your child’s hospital stay.

Diabetes calculators

During your education we will explain how to use diabetes management calculators to manage insulin and ketones. Follow the links below for quick access to the calculators.

Diabetes insulin dose calculator

The Diabetes Insulin Dose Calculator uses data you input to determine the proper insulin dosage to provide before eating. 

Ketone management calculator

Use the Ketone Management Calculator to check for ketones if blood sugar is above 240 mg/dL. Then, follow the action plan provided.

How to check your blood glucose


  1. Wash hands thoroughly with soap and warm water OR use alcohol swab. Make sure fingers are dry before testing.

  2. Insert test strip into meter.

  3. Set depth of lancing device (higher number is deeper) and slide the cocking handle back.

  4. Hold finger below heart level. Place lancing device firmly on side of the finger and press button. Do not use pads or tips of fingers.

  5. Squeeze from the palm of the hand down to the tip of the finger to obtain sample.

  6. Touch blood sample to test strip. Meter will count down your result.

Important tips


  • Meter will hold all blood glucose data in its memory, so please make sure time and date are always accurate.

  • Please bring all meters to endocrine/diabetes clinic appointments.

  • Change lancet every 24 hours and dispose of used lancet in sharps container.

  • Use a new test strip with every check.

  • Rotate lancing sites and do not overuse the same finger.

  • Insurance will likely dictate which monitor you receive, but any of the many available will provide accurate blood glucose results.

New Onset Diabetes Glucometer Teaching

Contact information and directions

Classes are located at the Children’s Mercy Broadway Clinic. Parking is free in the attached garage.

Call the Diabetes Team weekdays from 8 a.m. - 4:30 p.m. at (816) 960-8803.

After hours and on weekends, call (816) 960-8803 and ask for the diabetes doctor on call.

You can also reach your diabetes team through the Patient Portal.