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Office of Equity and Diversity

The Office of Equity and Diversity was established alongside the Equity and Diversity Council by Children's Mercy to focus on implementing strategy, supporting hospital leadership and staff in their efforts to provide equitable care, and attending to regulatory and accreditation standards.

The Equity and Diversity Council and its work groups developed a mission and vision for Children's Mercy, specifically about diversity, inclusion and cultural competence. It defines what we hope our hospital will become.


Children’s Mercy is committed to diversify and empower employees while advocating for all of our patients to have equitable health outcomes.


To be an inclusive and diverse workforce providing equitable and exceptional health care for our community.

Focus Areas

The organization's equity and diversity focus areas:

  • Leadership

  • Integration into Management and Operations

  • Patient-Provider Communication

  • Care Delivery and Supportive Mechanisms

  • Workforce Diversity and Inclusion

  • Education and Training

  • Data Collection, Public Accountability, and Quality Improvement

  • Community Engagement

  • Research

Learn more about the Office of Equity and Diversity Framework.

With our mission and vision in mind, the Office of Equity and Diversity leadership seeks to:

  • Create and sustain an environment of cultural competency by establishing leadership structures and systems or embedding them into existing structures and systems.

  • Identify and develop informed and committed champions of cultural competency throughout the organization in order to focus efforts around providing culturally competent care.

  • Ensure that a commitment to culturally competent care is reflected in the vision, goals, and mission of the organization, and couple this with an actionable plan.

  • Implement strategies to recruit, retain, and promote at all levels of the organization a diverse leadership that reflects the demographic characteristics of the service area.

  • Commit to cultural competency through system-wide approaches that are articulated through written policies, practices, procedures, and programs.

  • Actively seek strategies to improve the knowledge and skills that are needed to address cultural competency in the organization.