Telehealth technology enhances the opportunities for our patients to receive their healthcare in more locations than currently available, in some cases closer to home, even at home, for patients who travel from a far. It also allows our providers to literally be in more than one place at a time even if those locations are many miles apart. Using this technology creates efficiency for our patients and providers by reducing travel for both and improves the effectiveness for patient care by eliminating distance as a barrier to their visits. Our team is committed to providing our patients and providers alike the best experience possible when using this technology for patient care and we encourage evaluations of our performance by both for every encounter.

We are in the early phases of providing these services and expect the many excellent professional services provided by Children's Mercy Hospital through the use of Telehealth to continue to expand.

Mission

Improve health & well-being of children and their families by increasing access, improving quality and decreasing the cost of comprehensive, family-centered health care through telemedicine technologies. We commit to uphold the Children’s Mercy standard for quality clinical and psychosocial care when delivered via telemedicine modalities as well as for academic excellence, research & service excellence within the field.

Vision

The department of Medical Informatics and Telemedicine will be a national and international leader recognized for promoting the advancement of pediatric health and fostering the delivery of optimal health outcomes through telemedicine technologies, ongoing valuation of these technologies & unencumbered implementation in a high-value, integrated system of care.

For support, see our telemedicine technical resources.