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Managed Care/Payor Relations

At Children's Mercy Kansas City we want our health care services available to every child in our region who needs them.

Who we are

Payor Relations plays an integral role in meeting that goal by striving to ensure that Children's Mercy Kansas City participates in every managed care plan within the region and by maintaining strong relationships with all payor sources.

Our primary responsibilities include:

  • Administer contracts for health insurance plans

  • Build and maintain relationships with health insurance plans

  • Administer contractual performance evaluations

  • Respond to health care delivery issues and concerns

  • Communicate contractual changes and industry news


We are located at 2420 Pershing Road, Suite 300 in Kansas City, Missouri, at the corner of Pershing and Grand in the Crown Center Office Buildings. 


Visitor parking is available in the Crown Center parking garage on the south side of Pershing Road at McGee (just east of the Grand Boulevard intersection). Once you enter the garage, please park in the marked visitor spaces. You may enter our building using the 2420 Pershing elevators located in the NE corner of the parking garage. Upon entry you will receive a green parking permit. Please keep this permit with you so it can be validated by our staff before exiting the garage.

Mailing address

Please mail all correspondence to:

Children's Mercy
2401 Gillham Road
Attn: Payor Relations
Kansas City, MO 64108

In the event your package requires signature upon delivery, please send to:

Children's Mercy
2420 Pershing Road, Suite 300
Attn: Payor Relations
Kansas City, MO 64108