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Requesting Copies of Medical Records

The Children’s Mercy Health Information Management department maintains medical records for our patients.  

Join the MyChildrensMercy Patient Portal to stay connected with your child’s health care team and access personal medical information anytime online.


How to Request Medical Records

Parents and legal guardians may request the release of their child’s medical information by filling out an authorization form. The authorization must be signed by the patient's legal guardian or the patient, if the patient is 18 years or older. Authorizations must be dated within one year of receipt and are good for up to one year until completed. Once a valid authorization is received, we will respond to your request within 30 days.


Pertinent Information

There is no charge for receiving pertinent information. Pertinent documentation includes all documentation pertaining to doctors' diagnoses, test results and treatment for the last two years.


Payment for Complete Medical Record

There is a charge for receiving a complete medical record. All charges are listed in the table below.

How record is stored How record is released Fee
EMR CD or email Labor for copying + supplies (CD) + postage = fee
EMR Paper Labor for copying + supplies + postage = fee
Hybrid (paper and EMR) CD Labor for copying + supplies (paper & CD) + postage = fee
Paper CD $24.85 base fee + $0.57 per page = fee
MO state fees (Section 191.227, RSMo effective 2/1/17)
Paper Paper $24.85 base fee + $0.57 per page + fee
MO state fees (Section 191.227, RSMo effective 2/1/17)




Copying $12 (based on average labor costs for copying to fulfill standard access requests)
Supplies CD: $1; Paper: $2
Postage (waived if records are picked up)

Small envelope of only discs: $2

Large envelope: $7

Box: $10

FedEx Actual cost


HIPPA Authorization Third Party Request

Labor Fee
Records provided in any format $24.85 base fee + $0.57 per page
$108.88 max for records on disc
MO State Fees (Section 191.227, RSMo effective 2/1/17)


All Requestors


Item Fee
Radiology disc $20 per disc
Photos on disc $5 per disc



The Health Information Department will mail you an invoice before mailing the medical record request. You may pay by cash, check, money order or credit card to the Children's Mercy cashier located at each CMH location.

If copies are to be mailed to a doctor, hospital, or school, there is no charge.



Patients, parents or legal guardians may request copies of medical records by using one of the release forms listed below.

If you want Children's Mercy to send medical records to another organization, use the following forms: 

If you want another organization to send medical records to Children's Mercy, use the following forms: