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Medical Records

The Children’s Mercy Health Information Management department maintains medical records for our patients.  

Join the MyChildrensMercy Patient Portal to stay connected with your child’s health care team and access personal medical information anytime online.

How to request medical records


Parents and legal guardians may request the release of their child’s medical information by filling out an authorization form. The authorization must be signed by the patient's legal guardian or the patient, if the patient is 18 years or older. Authorizations must be dated within one year of receipt and are good for up to one year until completed. Once a valid authorization is received, we will respond to your request within 30 days.

Pertinent information

There is no charge for receiving pertinent information. Pertinent documentation includes all documentation pertaining to doctors' diagnoses, test results and treatment for the last two years.

Payment for complete medical record

There is a charge for receiving a complete medical record. All charges are listed on our Charges for Complete Medical Records page.

Steps to request medical records:

  1. If you are a patient over the age of 18: You will need to include a copy of a signed form of identification (like a driver's license or school ID) with the authorization.

  2. If you are a parent of a patient over the age of 18: You will need to include a copy of legal documentation stating that you are the court appointed guardian of the patient.

  3. Return the forms. You may:

    • email them to ROI@cmh.edu

    • fax them to (816) 701-4034 or

    • mail them to Children's Mercy Health Information Management - 2401 Gillham Road, Kansas City, MO 64108

  4. Your request will be processed within 30 days.

  5. For fees and payment information, see our Charges for Complete Medical Records page.