Children’s Mercy MyChart

With MyChart, you can:  

• Link multiple patient accounts 

• Message care teams 

• Manage appointments 

• Request prescription refills 

• See health records 

• And more!

Enroll or sign in now.

You don’t have to have a MyChart account for your child to receive care at Children’s Mercy. You can communicate with us without an account, and you’ll be able to use some MyChart features without enrolling. 

But MyChart makes interacting with Children’s Mercy and your care team faster and simpler. We recommend signing up!

Your child’s health information — including their symptoms, diagnoses, appointment history, medications and more — will automatically move to MyChart. Messages between you and your care team will not move from the Patient Portal to MyChart.

You will be able to view these messages, along with your other information, in the Patient Portal until June 2026. We recommend printing a PDF or hard copy of messages you’d like to save before then.

All new health information will go to MyChart, not the Patient Portal, beginning on March 1.

You will need a new MyChart account to access your family’s Children’s Mercy information. But once your Children’s Mercy account is set up, you can link multiple accounts within MyChart.

With a caregiver’s permission, children 13 to 17 can have their own MyChart account. Parents and caregivers will still be able to see their child’s health information, even if their child has their own account.  

Once a patient turns 18, they will need to sign up for their own MyChart account. (They can give their caregiver access to it if they choose.) We will help you and your child through this transition.

Protect your information from MyChart scams 

Children's Mercy is aware of a nationwide scam involving emails and text messages that misuse the MyChart name to try to collect personal or financial information. These messages are part of a broader phishing campaign affecting health care organizations across the country. Some of these messages promote a free "MyChart Medicare Kit," "Senior Health Package" or other offers and may ask recipients to click a link or share personal information. 

This activity is not related to unauthorized access of Children's Mercy systems or patient records.  

Families should only respond to communications from official Children's Mercy MyChart channels and avoid clicking links in unexpected messages. For additional guidance on recognizing scams and protecting your information, visit MyChart's scam and fraud resource page: How to Protect Yourself from MyChart Scams and Fraud 

How to tell if a message is from Children's Mercy 

When Children's Mercy sends MyChart email notifications, they will come from:
noreply@care.childrensmercy.org 

MyChart text messages from Children's Mercy will come from: 

53597 

If you receive a message from a different email address, phone number or website, use caution before clicking links or sharing information. 

Tips to stay safe 

• Do not share your MyChart password or verification codes. 

• Treat unsolicited offers, giveaways or requests for personal information with caution. 

• Check the sender's email address and website links carefully. 

• If you're unsure whether a message is legitimate, contact Children's Mercy directly. 

For detailed guidance 

For detailed guidance on recognizing scams and protecting your information, visit MyChart's official resource: How to Protect Yourself from MyChart Scams and Fraud