Scheduling an Appointment
Thank you for your patience
Scheduling phone lines will close early today
Important scheduling note: Our phone lines to request or manage appointments will close early today as we work to upgrade our patient and family experience.
Our Nurse Advice Line remains open at (816) 234-3188. For emergent needs, please schedule a visit one of our urgent cares or emergency rooms near you. 911 and 988 are also available 24/7. Thank you for your patience.
Appointment reminders may look different
You may receive appointment reminders by text, phone or email. Some may look familiar, others may be coming from a new number or email address from Children's Mercy.
Add us to your contacts!
- Text messages will come from: 53597.
- Emails will come from: noreply@care.childrensmercy.org.
Thank you for choosing Children’s Mercy
We’re honored to care for your child. Our team is committed to providing expert care and support, so your family feels confident and informed every step of the way.
Let Us Help You Get Scheduled
We offer several easy ways to schedule an appointment — by phone, through specific clinics or online for some appointments.
When you’re ready to make an appointment, have your child’s insurance information and any referral details on hand. Our scheduling team will help you book the right appointment and guide your next steps.
If this is your first time with Children’s Mercy or any of our clinics, please call: (816) 234-3700
Scheduling Hours
- Monday–Friday: 7:30 a.m.–6 p.m.
- Saturday: 8 a.m.–4:30 p.m.
Sign up for text messaging
Text "START" to 53597 to get reminders and important updates from our new text number.
Some clinics schedule directly so your child can reach the right specialists quickly.
- Weight Management / PHIT Kids / Special Needs: (816) 234-3000
- Radiology (ultrasound, MRI, CT): (816) 234-3272
- Hematology & Oncology Physicians: (816) 302-6808
- Hemophilia Treatment Center: (816) 302-6869
- Primary Care Clinics: Call for sick visits, immunizations and well child exams
- International Patients: international@cmh.edu
Some appointments may be able to be scheduled through MyChart — a secure, convenient portal where you can also view test results, message your care team and manage medications.
Not enrolled yet? Sign up for MyChart to stay connected to your child’s care and access simple, flexible scheduling options.
Sign UpFill out the form below and a scheduling representative will contact you within 72 hours to confirm your appointment date and times.
Complete FormIntroducing MyChart, our new patient portal
Enroll today to stay connected to your child's care. View secure records online, connect with care teams more!
Enroll in MyChart
Save our numbers
Add Children's Mercy phone numbers to your phone so you will recognize our number when we call.
Add us to your contacts
Sign up for text messaging
Text "START" to 53597 to get reminders and important updates from our new text number.
24/7 Nurse Advice Line
When your child is sick or injured and your primary care provider is not available, call (816) 234-3188 for advice from the Children's Mercy Nurse Advice Line. Or, you can request a callback online. We are available to answer your questions 24/7.