Skip to main content

Resources in the Community During COVID-19

Updated August 27, 2021

Many families in our community need extra support right now. Children’s Mercy has gathered resources for Kansas and Missouri families who need assistance with food, transportation and other basics during the COVID-19 pandemic. Please remember to use caution in public, allowing social distancing and practicing good handwashing.

While we will do our best to keep this list up to date, this is a rapidly changing situation. Please contact the organizations directly with questions about their services.

General Resources in the Kansas City Area

Quarantines, stay at home orders and lockdowns are terms that we are all hearing now and it can make life challenging for families. Children's Mercy is here to help with some ideas about activities and resources that can get you through an unusual period of modern American history. Don’t forget that all of us have a great deal more strength and creativity than we know. Difficult times can bring that out in us, just like they did in past world wars, epidemics, and political upheaval.

We have designed this toolkit to give everyone some ideas about where to look for basic resources like food and housing, activities for your family to keep everyone energized, connected and creative and what to do with those family members who may have special needs.

Visit to find a variety of assistance programs in your community.

Comeback KC is a private/public collaboration to create a unified strategy and message to help the entire Kansas City region make a comeback from COVID-19.

Comeback KC is coordinating with public health departments in the Kansas City metro to build testing and contact tracing capacity so that the community can safely reopen the city and its economy. Visit Comeback KC.

Food Resources in the Kansas City Area

Children’s Mercy participates in the USDA Summer Food Service Program. The Kids Eat Free summer lunch program will return in June 2022.

Harvesters provides mobile food distribution, food pantries, and other hunger relief services for families in the Kansas City area. Call (877) 353-6639 for more information.

During the COVID-19 pandemic, many community organizations are providing free meals. The Local Investment Commission has an updated list where meals are available: 

Transportation and Lodging

Anyone can travel for free on Ride KC buses to access essential services. While all residents are encouraged to practice social distancing and stay home unless absolutely necessary, bus service will continue to be available at no charge for those who work in essential jobs or have to make necessary trips to the store or medical appointments.

Medicaid/MO HealthNet members – Find contact information on the MO HealthNet website or call 1-866-269-5927 for transportation/gas reimbursement or lodging needs.

Missouri Care members – Call MTM directly for lodging and transportation/gas reimbursement options at 1-800-695-5791.

Home State members - Call MTM for transportation/gas reimbursement at 1-866-455-2097.

United Healthcare members - Call MTM for transportation/gas reimbursement at 1-844-529-1801.

Aetna Better Health members - For transportation/gas reimbursement needs, call 1-866-252-5634. For lodging needs, contact member services and request to speak with a case manager.

Sunflower members - For transportation/gas reimbursement needs and lodging needs, call 1-877-917-8163.

United Healthcare members - For transportation/gas reimbursement needs and lodging needs, call 1-877-796-5847.

Mental and Physical Health 

Many people are experiencing a significant amount of emotional and mental stress at this time. If you or someone you know is feeling overwhelmed by the COVID-19 pandemic, do not hesitate to seek support. Below are resources for you:

Social distancing measures increase isolation and danger for domestic violence survivors. Everyone deserves a safe home. There is hope, there is help.

Contact the Metro Hotline at (816) HOTLINE or (816) 468-5469, or the National Domestic Violence Hotline at 1 (800) 799-SAFE or 1 (800) 799-7233.

Other resources: