Telemedicine
Children’s Mercy has Telemedicine appointments to make it easier for patients and families to get care when they cannot be in the same location with the medical provider. These appointments use technology for patients to get the same high-quality care as in-person visits.
Types of telemedicine at Children's Mercy

Use your own computer, tablet, or smart phone from home to join an online appointment with your provider. Children’s Mercy uses KidCare Anywhere for these visits.
See instructions for your telemedicine (virtual) visits
Go to one of the Children’s Mercy regional outreach clinics and meet with a Telemedicine nurse for your appointment. A specially trained nurse facilitates the appointment while the provider joins the appointment using a robot. The robot has a camera and stethoscope that lets the provider examine the patient like they would when seeing the patient in person. The nurse is with you to ensure the communication between you and the provider is exceptional and to help with the physical assessment.
See instructions for your facilitated telemedicine visitsChildren’s Mercy Regional Outreach Clinic Locations
Missouri
Children's Mercy Joplin
(417) 578-2200
Children's Mercy St. Joseph
(816) 236-6906
Kansas
Children's Mercy Junction City
(785) 579-4300
Children's Mercy Topeka
(785) 600-3775
Children's Mercy Wichita
(316) 500-89270
You may also contact us to discuss your telemedicine needs at telemedicinerequests@cmh.edu.
Commonly asked questions
Ask if you can have a Telemedicine visit when you are scheduling your appointment.
This depends on the kind of care you need. There are times when providers need to see patients in person. We will help you decide if Telemedicine will work well for your visit.
Stories
Delivering complex medical care via telemedicine: TJ’s story
Several complex medical conditions make visits to Children’s Mercy a challenge for TJ DeCow. Now, telemedicine visits are making it possible for TJ’s doctors to check in on him remotely, reducing his anxiety level, saving travel time to and from the hospital, and limiting time away from work for his mom.
