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Guest Services

Located just inside the main entrance of Children's Mercy Adele Hall Campus, Guest Services is available to help patients, families and other visitors have the most stress-free experience possible.  

Call us when you need:

  • Emergency clothing.

  • Toiletries.

  • Wheelchairs or wagons.

  • Directions or guidance within the hospital.

  • Kansas City information - directions, hotel accommodations, etc.

  • General hospitality services.

Contact Us

(816) 234-3496
The information desk located near the main entrance is open the following times:

  • 7:30 a.m. - 3:30 p.m., Monday-Thursday

  • 7:30 a.m. - 3 p.m., Friday