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Important information related to COVID-19

Children’s Mercy is taking all precautions to protect our patients and staff from the spread of COVID-19, but we need your help.

  • If your child has a fever or cough and has traveled recently, please call your primary care provider to determine the best plan for care.
  • If you are advised to seek care at a Children’s Mercy Urgent Care location for COVID-19 concerns, please call prior to coming in. Please note: we are unable to conduct testing for COVID-19 at Children's Mercy Urgent Care locations.
  • If your child is experiencing breathing problems or is in distress, please call 911.
  • Effective immediately, we are limiting visitors to Children’s Mercy until the spread of COVID-19 is no longer a threat. Parents/guardians may be with the child, but please keep the number of people as low as possible.

Urgent Care Hours

Weekdays: Noon to 10 p.m.
Weekends: 10 a.m. to 8 p.m.

About Children's Mercy East

Every day, the specialists at Children's Mercy East provide expert care to the children in eastern Jackson County, with more than 40,000 visits and patients from more than 225 counties in Missouri and Kansas. The East campus offers care through more than 15 specialty clinics, as well as imaging and laboratory services. Urgent care is also available seven days a week.

Urgent care is open daily from noon to 10 p.m. on weekdays and from 10 a.m. to 8 p.m. on weekends. Children with serious or life-threatening injuries or illnesses should be taken directly to the emergency room, or call 911. 

Urgent care at Children's Mercy East is now located on the first floor of the building. 

Important information for parents

  • Our pediatric urgent care is intended for patients under the age of 18.

  • If you have a health plan and want to determine whether Children’s Mercy is an in-network provider, a list of insurance plans is available.

Is urgent care right for my child?

  • If you're unsure whether to bring your child for an urgent care visit, please feel free to call us at (816) 478-5200 and we'll be happy to provide guidance.

Save your spot in line for urgent care! Here’s how it works:

  • Choose the location closest to you.

  • Select a time that works best.

  • Complete a short form, and you’re in line.

We can even send text message reminders as your scheduled time draws near.

Walk-in X-Ray services are available during business hours.

Hours
Weekdays: 7 a.m. to 10 p.m.
Weekends: 10 a.m. to 8 p.m.

  • Bone and joint imaging

  • CT scan

  • Fluoroscopic procedures

  • Magnetic resonance imaging (MRI)

  • Ultrasound

  • 3D imaging and printing

  • Pediatric patient experience optimization

  • Sedation for complex procedures

The Children's Mercy East laboratory provides basic services on-site. Testing that is collected but not performed at East is sent to the Adele Hall hospital laboratory.

Hours
Weekdays: 8 a.m. to 6 p.m.
Weekends: 10 a.m. to 6 p.m.
No collections on holidays.