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High volumes of patients

We are experiencing high volumes of patients due to an increase in viral infections in our community, which has resulted in longer-than-normal wait times. We know this can be frustrating and we greatly appreciate your patience.


The specialists at Children's Mercy East provide expert care for children at our convenient location in eastern Jackson County, Missouri. The East campus offers pediatric-specific care with more than 15 specialties within the J.E. and L.E. Mabee Foundation Specialty Clinics, as well as imaging and laboratory services. The Edward G. and Kathryn Mader Urgent Care Clinic on the second floor of the building is available seven days a week.

COVID-19 information

Find information and resources on COVID-19.

COVID-19 information

Edward G. and Kathryn Mader Urgent Care Clinic

Select how you want to receive care for urgent needs

Telehealth (online) visits

Is telehealth right for my visit today?

Telehealth visits allow your child to be cared for from the comfort of your own home.

  • After you sign up for a telehealth visit, you will receive a confirmation text message from Children's Mercy.
  • Then you will receive a phone call to be registered for your visit.

Telehealth visits are available:

  • Monday - Friday: Noon to 10 p.m.
  • Weekends: 10 a.m. to 8 p.m.

In-person visits

For in-person visits, patients can schedule an appointment online using Save My Spot, or walk-in to one of our three locations. Walk-in appointments are available until 9 p.m. on weekdays and 7 p.m. on weekends.

We will have holiday hours on Christmas day:

  • Sunday, December 25: Noon to 6 p.m.

To minimize waiting, patients are encouraged to use Save My Spot. Here’s how:

  • Choose the location closest to you.
  • Select a time that works best.
  • Complete a short form, and you’re in line.
  • We can even send text message reminders as your scheduled appointment draws near.

Children with serious or life-threatening injuries or illnesses should be taken directly to the emergency room, or call 911.

Quick links

Services available at Children's Mercy East

Children’s Mercy is home to more pediatric specialists than any other health system in the region. Many specialists can be visited at Children’s Mercy East through these outpatient clinics:

  • Adolescent Medicine
  • Cardiology
  • Dermatology
  • Ear, Nose and Throat
  • Endocrine and Diabetes
  • Gastroenterology
  • Gynecology
  • Hearing and Speech
  • Neurology
  • Neurosurgery
  • Nutrition
  • Orthopedics
  • Pulmonology and Sleep
  • Rehabilitation Medicine
  • Rheumatology
  • Sports Medicine
  • Urology

Walk-in X-ray services are available during business hours.

Weekdays: 7 a.m. to 10 p.m.
Weekends: 10 a.m. to 8 p.m.

  • Bone and joint imaging
  • CT scan
  • Fluoroscopic procedures
  • Magnetic resonance imaging (MRI)
  • Ultrasound
  • 3D imaging and printing
  • Sedation for complex imaging procedures

The inspiration behind our program

The transformative care at Children’s Mercy East’s urgent care is made possible thanks to the generosity of the Edward G. and Kathryn Mader family.