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COVID-19 (Coronavirus) Visitor Restrictions

Updated May 22, 2020

Children’s Mercy is taking steps to protect our patients and their families, staff, visitors and the community. We are strictly limiting visitors to Children’s Mercy until the spread of COVID-19 is no longer a threat.

Parents/Guardians:
Please do not come to Children's Mercy if you are sick, unless it is urgent.

Masks are required for everyone over 2 years old (exceptions for sensory, developmental and health concerns).

Children's Mercy Screening Questions

When going through our security check-in, we are asking all visitors a few additional questions during this time.

In the past 48 hours, have you had:

  1. Any cough, shortness of breath, or difficulty breathing?
  2. Fever of 100.0 of higher?
  3. Any chills, body aches, headache, sore throat, or new loss of taste/smell?

A "yes" response to any question is a positive screen and you will be asked to have someone else accompany your child to their appointment or reschedule the appointment.

Inpatient Units

For all patients:

  • Maximum of 2 parents/guardians designated to be with patient throughout stay.
  • No other visitors, including siblings, are allowed.
  • Parents/guardians must be free of exposure to COVID-19, cough, fever, body aches, chills and/or shortness of breath.
  • Parents/guardians must stay in patient room as much as possible; keep time in common areas, including hallways, minimal.
  • Exceptions will be considered case-by-case and approved only if needed to support the child or parents/guardians.

For patients in isolation with suspected or confirmed COVID-19:

  • Parent/guardian must enter and exit hospital without stopping in common areas.
  • When arriving at the hospital, parent/guardian must ask Security for a mask and go directly to their child’s room.
  • When leaving their child’s room, parent/guardian must wear a mask and go directly to their car. The mask can be removed after getting in the car.
  • Meals for parents/guardians will be ordered and delivered to their child’s room.

Surgery

  • Do not come to the hospital if you or your child is sick.
  • Two parents/guardians allowed to bring the child.
  • No other visitors, including siblings, are allowed.

Clinic Appointments

  • One parent/guardian should accompany the child.
  • No other visitors are allowed.
  • Do not come to your clinic appointment if the adult or child has respiratory symptoms, a fever, or exposure to COVID-19. Instead, call Centralized Scheduling at (816) 234-3700 to reschedule.

Emergency Room

  • Parents/guardians may be with the child. Please keep number of people as low as possible.
  • No other visitors are allowed.

Urgent Care

  • Parents/guardians may be with the child. Please keep number of people as low as possible.
  • No other visitors are allowed.