Skip to main content

COVID-19 (Coronavirus) Visitor Restrictions

Updated September 30, 2020

Children’s Mercy is taking steps to protect our patients and their families, staff, visitors and the community. We are strictly limiting visitors to Children’s Mercy until the spread of COVID-19 is no longer a threat.

Parents/guardians:
Please do not come to Children's Mercy if you are sick, unless it is urgent.

Masks are required for everyone:
To reduce the potential spread of COVID-19, masks will be required for all visitors 2 years of age and older. Masks with filters/exhalation valves are not permitted.

How to put on and take off a mask

Watch as one of our registered nurses, Claudia, shares how to properly put on and take off your mask when visiting Children's Mercy.

Children's Mercy screening questions

When going through our security check-in, we are asking all visitors a few additional questions during this time.

In the past 48 hours, have you had:

  1. Any cough, shortness of breath, difficulty breathing, or new loss of taste/smell?
  2. Fever of 100.0 or higher, chills, or body aches?
  3. Headache, sore throat, GI symptoms (e.g. nausea/vomiting/diarrhea), or runny nose/congestion?
  4. Have you had a positive COVID-19 test in the last 10 days?
  5. Are you waiting on a COVID-19 test result for reasons other than pre-procedure/surgery?

A "yes" response to any question is a positive screen and you will be asked to have someone else accompany your child to their appointment or reschedule the appointment.

Inpatient units

For all patients:

  • 2 parents/guardians at a time may be with the patient.
  • No other visitors, including siblings, are allowed.
  • Parents/guardians will be screened daily and must be free of exposure or symptoms of COVID-19. Refer to the CDC website for a list of symptoms.
  • Parents/guardians must wear masks in patient room when staff are present and maintain 6 feet of social distance whenever possible.
  • Parents/guardians must stay in patient room as much as possible; keep time in common areas, including hallways, minimal.
  • Exceptions will be considered case-by-case and approved only when safe and needed to support the child or parents/guardians.

For patients in isolation with suspected or confirmed COVID-19:

  • Parents/guardians must go straight to/from their child’s room without stopping in common areas.
  • Meals for parents/guardians will be ordered and delivered to their child’s room.

Surgery

  • Do not come to the hospital if you or your child is sick.
  • Two parents/guardians allowed to bring the child.
  • No other visitors, including siblings, are allowed.

Clinic appointments

  • One parent/guardian should accompany the child.
  • No other visitors are allowed.
  • Do not come to your clinic appointment if the adult or child has fever, cough or other COVID-19 symptoms, or exposure to COVID-19. Instead, call Centralized Scheduling at (816) 234-3700 to reschedule.

Emergency room

  • Parents/guardians may be with the child. Please keep number of people as low as possible.
  • No other visitors are allowed.

Urgent care

  • Parents/guardians may be with the child. Please keep number of people as low as possible.
  • No other visitors are allowed.