Children's Mercy Hospitals and Clinics ("CMH") recognizes the
importance of protecting the privacy of our patients and/or their
families and visitors to our website while permitting us to conduct
legitimate business by providing information of interest to our
identifiable information that we collect when you are on a CMH
website and when you use services provided by CMH. This policy also
covers our treatment of any personally identifiable information
that may be provided to us from other sources. This policy does not
apply to the practices of companies that we do not own and/or
control or to people that we do not employ or manage.
We collect personally identifying information from our users,
from our patients and/or their families and visitors. We recognize
two kinds of personal data that deserve different levels of
- Personally identifiable information includes, for
example, your name, postal addresses, e-mail addresses, billing
information, your title or degree, your organization, your
professional specialty and answers to survey questions
- Sensitive data includes, for example, Social Security
numbers, passwords, personal financial data, information about
specific medical conditions and credit card information.
CMH collects personally identifiable information and sensitive
data only when there is a legitimate need to do so. If your
relationship with us includes providing us with sensitive data, we
will endeavor to protect that information. Except as provided
herein, we will not distribute sensitive data outside of CMH and
Our servers keep track of all website traffic.
We use information collected on our site:
- To fulfill your requests for services or information
- To contact you about our services and those of our affiliates,
based on the preferences you have indicated
- To customize the advertising and content you see on our
- To improve our website
- To develop new services and ideas
- To better administer and troubleshoot our systems
We will give you the opportunity to "opt out" of receiving any
unsolicited information from us or to limit the unsolicited
information you receive from us to information regarding the
service you requested information about.
Once you register with us and sign in on the CMH site, you are
not anonymous to us.
Information Sharing and Disclosure
Your personally identifiable information shared with any other
person or company, we will send personally identifiable information
about you to other companies or people when:
- We need to share your information to provide the service you
- We need to send the information to companies who work on behalf
of CMH to provide a service to you (unless we tell you differently,
these companies do not have any right to use the personally
identifiable information we provide to them beyond what is
necessary to assist us)
- We need to share your information with licensing, accreditation
or regulatory agencies or entities as may be required of us
- We find that your actions on our websites violate the Terms and
Conditions of Use, any of our usage guidelines for specific
services or any agreement
- We respond to or initiate subpoenas, court orders, or legal
Internet Protocol (IP) Addresses
An IP address is a number that identifies each sender or
receiver of information that is sent in packets across the
Internet. When you request an HTML page or send e-mail, the
Internet Protocol part of TCP/IP includes your IP address in the
message (actually, in each of the packets if more than one is
required) and sends it to the IP address that is obtained by
looking up the domain name in the Uniform Resource Locator you
requested or in the e-mail address you're sending a note to. At the
other end, the recipient can see the IP address of the Web page
requestor or the e-mail sender and can respond by sending another
message using the IP address it received.
This website uses transient "cookies" during a site visit but
does not gather information from a user's computer. The "cookie,"
which is a small text file stored in temporary memory, is used by
our Web application for usability purposes and to comply with
subscription preferences that our visitors have given us. No
personal identifying data is collected and the "cookie" is erased
when the visit ends.
Ability to Review and Edit Your Information
You may review and approve the information about you collected
upon registration in our database. Upon request, we will remove
that information from our database or change or correct personal
information that you state is erroneous. You should understand,
however, that information about you in our database might come from
a number of sources.
We will maintain appropriate safeguards to ensure the security,
integrity and privacy of your personally identifiable information.
We use the industry standard encryption technology Secured Socket
Layer (SSL) Class 3 certificate issued by VeriSign. Anytime you
submit data via https protocol that data is encrypted
We reserve the right to change, modify or otherwise update this
policy at any time. These changes or updates will be effective
immediately upon notice thereof, which may be given by posting on
this site, by electronic or conventional mail or by any other means
by which you obtain notice of the changes or updates.
Policies of Other Sites
CMH is not responsible for the privacy policies of websites to
which this site may link. Further, due to the diverse nature of our
business, our affiliates may have privacy policies that differ from
this policy. Further, due to the diverse nature of our business,
our affiliates may have privacy policies that differ from this
policy.We are not responsible for the privacy practices of such
other sites. You should read the privacy policies of each site you
visit to determine what information that site may be collecting
All material contained in this website is proprietary and is
protected by law, including United States copyright law. Except as
indicated, CMH is the owner of this content. All rights reserved.
All materials are protected by copyright and may not be republished
or printed for copying or redistribution without the express
written permission of Children's Mercy Hospital and Clinics. For
questions or requests for permission, please contact the
Communications and Marketing Department, 2401 Gillham Road, Kansas
City, Mo., 64108; or call (816) 346-1370.
CMH own all trademarks and service marks appearing on the
website. The unauthorized use or misuse of these trademarks and
service marks is prohibited.
Your Communications to the website
By forwarding any communications to CMH through this website or
by other electronic means, you thereby grant CMH a royalty-free,
perpetual, irrevocable, non-exclusive license to use, reproduce,
modify, adapt, publish, translate, create derivative works from,
redistribute, and display such communications in any form.
Furthermore, CMH may use any suggestions contained in or resulting
from such communications. CMH cannot be responsible and shall not
be liable for the contents of communications to the website by
visitors or persons other than CMH employees.
Collection of Data from Children
To the extent that CMH is able to determine the age of users by
their communications with the CMH website, CMH will not knowingly
(a) collect or post information from persons under the age of
sixteen ("children") without their parent's or guardian's consent,
or (b) provide any personally identifying information about
children, regardless of its source, to any third party. If
registration is required for any services on the website, and a
user submits information to the website that indicates that the
user is a child, CMH will attempt to alert the child's parent or
guardian of the child's registration and will provide instructions
on how the parent or guardian can delete the child's registration,
if so desired. No information collected from users self-identified
as children will knowingly be used for promotional purposes.
CMH attempts to keep the information contained within its
website current and accurate, but CMH is not responsible for any
errors or omissions in the website. CMH expressly disclaims the
accuracy (including the timeliness) of the information, links, or
other items contained within the website.
You agree to defend, indemnify, and hold harmless CMH, its
owners, and all of their respective directors, officers, employees,
successors, and assigns from and against any and all claims,
losses, and expenses (including attorney's fees and litigation
expenses) relating to or arising from your use of the website and
No Medical Advice
This site is provided for educational purposes only should not
be viewed as a substitute for medical advice provided by your
family doctor, pediatrician or specialist.
Confidentiality Cannot be Guaranteed
CMH does not guarantee the privacy of material transmitted to
CMH via www.childrensmercy.org or internet electronic mail. If this
is a concern, you should communicate with CMH by telephone at (816)
346-1370 or write us 2401 Gilham Road Kansas City, MO 64108.
This website may contain links to other websites. Such
third-party sites are maintained by persons or organizations over
which CMH exercises no control, and CMH expressly disclaims any
responsibility for the content thereof.
with respect to your use of the website. You acknowledge that, in
providing you access to and use of this website, CMH has relied on
Questions regarding this policy should be directed to Mikki
Massey, Privacy Officer at (816) 701-4573 or firstname.lastname@example.org.