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Prepare for your visit

Keeping all visitors safe

Nothing is more important than your safety when you visit Children's Mercy. To reduce the potential spread of respiratory viruses, masks are required for all visitors 2 years of age and older, and all visitors must also be free of illness. Please keep number of visitors as low as possible; Emergency Room and Surgery are restricted to two visitors.

Masks with filters/exhalation valves are not permitted. You may bring your own mask. If you do not have one, a mask will be provided for you.

Find a Children's Mercy Hospital See visitor guidelines

Visiting hours

Parents and guardians of children are given a wristband which welcomes them 24 hours a day.

Visiting hours for friends and family are 9 a.m. to 9 p.m.

Amenities

Important parking information at Adele Hall (Downtown location)

You may have noticed ongoing improvements to our Adele Hall visitor garage, which will likely stretch into mid-summer. We expect minimal disruption upon your visit, but do recommend you arrive a few minutes early to ensure you arrive at your appointment on time. Family parking is usually readily available on the lower levels of the garage.

We’re confident these changes will improve our overall guest experience. Thank you!

Parking


Upon arrival, you are welcome to use the free valet services offered in our Main Circle Drive or Emergency Room lot. Parking is free at the Visitor garage and in the Emergency Room lot.

Valet hours:
Main Circle Drive
Monday–Friday: 7 a.m. to 6 p.m.
Emergency Room lot
Monday–Friday: 8 a.m. to 4 p.m.

Security


Our security team greets all families and visitors who are visiting for in-patient appointments, so note that ID is required for everyone 17 years of age and older.

Services


Guest Services, located at the main entrance, can assist with directions at any time, including escorting you directly to your destination within the hospital. Additional appointment details will be provided by the specific clinic you are visiting.

We are here to help make clinic visits and in-patient stays as comfortable as possible for patients and families. On-site amenities and support include:

  • Guest services

  • Translation services

  • Kreamer Resource Center for Families

  • Dining options: Orbits Cafeteria, Classics Express Cafe, Discovery Cafe (in Children's Mercy Research Institute) and Subway

  • Outpatient pharmacy

  • Ronald McDonald Family Room

  • Gift shop

About the Adele Hall campus

Children's Mercy Adele Hall is home to the region's highest-level neonatal intensive care unit (NICU) and the region's only Level I pediatric trauma center. Patients and families can receive care through our surgical centers, in-patient care units, pediatric intensive care unit (PICU), an emergency room staffed 24/7, medical imaging and more than 30 outpatient clinics. The Adele Hall Campus is also home to the Don Chisholm Hospital Hill Center.

Walk in X-rays are available 24/7 with an order from a provider.

Hours: Open 24/7

  • Bone and joint imaging

  • Bone density imaging

  • CT scan

  • Fluoroscopic procedures

  • Interventional radiology

  • Magnetic resonance imaging (MRI)

  • Nuclear medicine

  • PET

  • Ultrasound

  • 3D imaging and printing

  • Pediatric patient experience optimization

  • Sedation for complex procedures

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