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Prepare for your visit

Adele Hall Emergency Department visitor restrictions

Due to construction, we have limited space in our Adele Hall Emergency Department waiting room. For the safety and comfort of everyone, we are only allowing 2 caregivers to accompany each patient.  

Thank you for your understanding. 


Checking in at Same Day Surgery

On October 2, 2023, the Same Day Surgery entrance at our Adele Hall Campus (Downtown) is closing permanently. Patients and families will check in at our main hospital entrance. This change reduces entry points in order to ensure the safety of all visitors.

Same Day Surgery parking will still be available, and the current entrance will now be used for patient discharge only.

Thank you for helping to keep Children's Mercy safe!

Visiting hours

Parents and guardians of children are given a wristband which welcomes them 24 hours a day.

Visiting hours for friends and family are 9 a.m. to 9 p.m.



Upon arrival, you are welcome to use the free valet services offered in our Main Circle Drive or Emergency Room lot. Parking is free at the Visitor garage and in the Emergency Room lot.

Valet hours:
Main Circle Drive
Monday–Friday: 7 a.m. to 6 p.m.
Emergency Room lot
Monday–Friday: 8 a.m. to 4 p.m.


Our security team greets all families and visitors who are visiting for in-patient appointments, so note that ID is required for everyone 17 years of age and older.


Guest Services, located at the main entrance, can assist with directions at any time, including escorting you directly to your destination within the hospital. Additional appointment details will be provided by the specific clinic you are visiting.

We are here to help make clinic visits and in-patient stays as comfortable as possible for patients and families. On-site amenities and support include:

  • Guest services

  • Translation services

  • Kreamer Resource Center for Families

  • Dining options: Orbits Cafeteria, Classics Express Cafe, Discovery Cafe (in Children's Mercy Research Institute) and Subway

  • Outpatient pharmacy

  • Ronald McDonald Family Room

  • Gift shop

About the Adele Hall campus

Children's Mercy Adele Hall is home to the region's highest-level neonatal intensive care unit (NICU) and the region's only Level I pediatric trauma center. Patients and families can receive care through our surgical centers, in-patient care units, pediatric intensive care unit (PICU), an emergency room staffed 24/7, medical imaging and more than 30 outpatient clinics. The Adele Hall Campus is also home to the Don Chisholm Hospital Hill Center.

Walk in X-rays are available 24/7 with an order from a provider.

Hours: Open 24/7

  • Bone and joint imaging

  • Bone density imaging

  • CT scan

  • Fluoroscopic procedures

  • Interventional radiology

  • Magnetic resonance imaging (MRI)

  • Nuclear medicine

  • PET

  • Ultrasound

  • 3D imaging and printing

  • Pediatric patient experience optimization

  • Sedation for complex procedures