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Improvement Academy

Problem Solving for Fellows is a participative learning experience at Children's Mercy designed to allow participants to practice an A3 mindset for problem solving. It is a framework that will be used throughout your career to continuously improve the quality of patient care and productivity of your work environment and clinical teams.

Development and Growth 

In Problem Solving for Fellows you will learn and apply key questions and a variety of tools to problem solve an identified problem in your area.

Your continuous professional development and the quality of care you provide will be linked throughout your careers. We will teach you a framework for problem solving that will help you remain current and continuously improve your practice. In addition, our goal is to help you to increase not only the quality but quantity of the care you provide.

For completion of this expectation you will be required to attend a one-day Problem Solving Basics course and series of coaching sessions in order to solve a local problem throughout the Problem Solving for Fellows course.

Overall Learning Objectives

  • Demonstrates the ability to comprehend information from medical and scientific literature and apply findings into quality improvement project(s).
  • Actively participates in quality improvement initiatives, projects and/or conferences within the department or hospital.
  • Regularly uses technology to advance patient care and enhance self-improvement.
  • Recognizes the observed needs and opportunities for improving quality of patient care and is able to lead the actions within the systems.
  • Applies systems thinking to make clinical decisions that balance cost- and risk-benefit ratios.
  • Identifies all key stakeholders prior to implementing change to lead multi-disciplinary quality improvement team that enhance patient outcomes.
  • Produces scholarly work as a result of quality improvement project(s); presentations at conferences, national meetings, and publications in peer reviewed journals.
  • Applies quality improvement tools and methods appropriately to projects.
  • Uses data to measure quality improvement work.
  • Complete a Problem Solving A3 for a local problem.

Lecture and Didactic Series

Attend a one-day PS101: Problem Solving Basics course between August–June.

Experiential Series

Coaching sessions occur once monthly between November–May.



Graduate Medical Education 

   (816) 346-1367