Operational Innovation
Children’s Mercy Berry Institute
Includes a human-centered design focus, interdisciplinary expert guidance, a transformation design program, an innovation lab, and an idea pipeline.
Human-centered design
- Infuse user-centered design and human factors within problem-solving methodologies.
- Apply a user-centered design approach through prototyping, iterations, and pilots while you engage stakeholders, including patients and families, in the design process.
- Enroll in design thinking bootcamps and courses to learn how to identify problems, prototype, and facilitate change from an end-user perspective.
Interdisciplinary expert guidance
- Connect with on-demand experts who can help you or your team tackle specific challenges.
- Receive guidance from a range of internal expert areas, including change management, project management, improvement, and finance, and external innovation partners, such as Cerner, a Kansas City-based healthcare software development company.
Transformation design program
- Innovate as a team on urgent and strategic patient-health and experience challenges by applying design methodologies that allow for experimentation and prototyping of solutions.
- Participate in cross-functional project teams that allow you to grow relationships and lend your expertise to solving organizational challenges.
Innovation lounge
- Meet your colleagues at the coffee shop and take advantage of a fully stocked resource library to get the ideas flowing.
- Schedule time in the Innovation Lab to hold workshops, promote crowdsourcing projects, and collaborate with innovation teams.
- Immerse yourself in the latest artificial intelligence, augment reality, and virtual reality technologies for testing and learning simulation experiences.
Idea pipeline
A portal for identifying and nominating opportunities for innovation and improvement that complements those identified at an enterprise level. The portal combines both qualitative and quantitative means by featuring:
- Access to a digital dashboard that shares input from real-time data collection.
- Engage in a crowdsourcing forum where you can submit ideas for an initiative, follow-up on responses, or champion a project.