Telemedicine Patient Resources
Telemedicine Patient Resources
Why telemedicine?

Throughout the world there is a shortage of medical doctors who are experts in caring for the special needs of kids. Telemedicine uses cameras, computers, and special internet connections so care can be delivered more efficiently and more kids can receive the care they need. Telemedicine allows the patient and doctor to meet over great distances or simply across the campus of a major medical center. Due to the advancements in technology, travel can be eliminated allowing a provider to be virtually anywhere delivering the same high quality care that is the Mercy standard.  

What is telemedicine?

Telemedicine is a newer way of delivering healthcare. Patients and providers talk to and see one another using computers with very secure internet connections. The providers examine, diagnose and make recommendations for the patient with the help of special cameras and a specially trained telefacilitator.

Can all of my child's care be given using telemedicine?

This depends on the type and scope of care required.  There are times when patients and doctors still need in-person visits. The providers recommend in-person encounters as needed. 

Are my video meeting sessions with the doctor recorded?

Not usually. The doctors ask patients and families for permission through a consent form if they need to save pictures or recordings.

How private are the devices and connections?

They are very secure. Even if an unauthorized line were to connect during a session, nothing could be seen or heard due to the level of security.

What does an appointment using telemedicine look like?

There is a telefacilitator in the room with the patient to ensure both the patient/family and provider have a quality experience.  The facilitator does this by helping the provider with the necessary exam, ensuring that everyone can hear and see and that all questions and follow-up are managed just like with traditional appointments.    

There is a video screen presenting the provider, and there may a "picture in picture" so you can see exactly what the provider sees.  In addition to the video screen, the telefacilitator may use:

  • A general exam camera to magnify anything the provider wants to see up-close in high definition.
  • A dermascope that allows the provider to measure areas on the skin.
  • An otoscope which is used to look into the ears.
  • An ophthalmoscope for looking into the eyes.
  • A stethoscope that allows the provider to listen to your child's lungs and heart and stomach.


Copyright © 1996-2016 The Children's Mercy Hospital