In the U.S. we have a shortage of medical doctors who are
experts in caring for the special needs of kids. Most of these
doctors are in larger cities. Telemedicine uses cameras, computers,
and special internet connections so these doctors can take
care of their patients. The doctor and patient
can be many miles apart. This saves time for everyone.
What is Telemedicine?
You can talk to and see your doctors using the computer and
special internet connections. The doctors can examine and diagnose
the patient with the help of special cameras.
Can all of my child's care be given using telemedicine?
No. There are times the patient and doctor will need a face to
face visit. The doctor will tell you when you need a face to face
visit.When you live far away from the doctor, telemedicine can save
time and make scheduling easier for everyone.
Are my video meeting sessions with the doctor recorded?
Not usually. The doctor will tell you if they are saving any
pictures or recording anything for your child's health record or
for teaching other doctors. Pictures used for teaching do not show
who the patient is. Pictures are not taken during most visits.
How secure is this device? Can anyone not in the room hear or see
This device is very secure. Even if someone was able to connect
in between you and the doctor, it is secure so they could not see
or hear anything.
Tell me about the program and how do I use it?
There will be a person in the room with you helping the doctor
with the exam. This could be another doctor, nurse or other health
care person trained to use the program and who will help your
doctor do the exam.
You will see a video screen where you can see and talk to your
doctor. There may be a "picture in picture" so you can see yourself
as you talk to the doctor.
There maybe more than one camera. One camera lets you and the
doctor talk. Another camera is for the exam and to make pictures
larger to help the doctor get a closer look.
The General Exam Camera magnifies what the doctor is able to
The Dermascope is used for a close look at the skin.
Another camera will be in the otoscope to look in the ears.
There may be a stethoscope so your doctor can listen to your
child's lungs and heart.
Most treatments are based on the information you give to your
doctor. The doctor uses the physical exam to make sure they
understand the problem. Most health problems are able to be
successfully managed using telemedicine. There are times when the
doctor will ask you to come to their office for a visit.
Computer programs are not perfect and can fail. We have done our
best to make sure all the tools and links work well for you and
your doctor. There will be times the program fails because of
reasons out of our control. In those cases the person in the room
will help you talk with your doctor.
If you have any questions or concerns please feel free to talk
with any of the staff involved in your healthcare visit.
To better serve you please complete the "Patient Evaluation