The Department of Quality & Safety at Children's Mercy Hospitals and Clinics provides a systematic, integrated framework to support and continually improve the quality of patient care. 

We support the hospital's performance-enhancement efforts through planning, quality assessment and monitoring with continuous quality-improvement principles and methodologies.

The changing needs of patients and families, the current health care environment, and The Joint Commission's Agenda for Change, mandate that all Children's Mercy staff continually improve all aspects of care and services. These improvements include measurable clinical outcomes, increased efficiency, timeliness, effectiveness and safety. Children's Mercy is also on the forefront of national efforts to improve the quality and safety of patient care as a member of the Hospital Engagement Network.