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Equity and Diversity

Demographic changes in the United States bring diverse cultures, languages, lifestyles, and other challenges to health care delivery, particularly for children. Providing high-quality health care that is patient-centered and equitable requires tailored care and focus on both health care disparities and health literacy.

Office of Equity and Diversity

The Office of Equity and Diversity was established alongside the Equity and Diversity Council by Children's Mercy to focus on implementing strategy, supporting hospital leadership and staff in their efforts to provide equitable care, and attending to regulatory and accreditation standards.

The Equity and Diversity Council and its work groups developed a mission and vision for Children's Mercy, specifically about diversity, inclusion and cultural competence. It defines what we hope our hospital will become.

Mission

Children’s Mercy is a diverse group of employees and community leaders who are passionate and committed to providing equitable, high quality clinical care to patients and their families. We continually strive to achieve this through education, advocacy, research, community collaboration, promotion of a culturally competent workforce and empowerment of families.

Vision

Our vision is to become a nationally recognized leader among children’s hospitals in providing
culturally competent care and reducing healthcare disparities. We will give the highest quality family-centered care to every patient, every time, in an inclusive environment where patients, families and employees are treated with dignity and respect.

Focus Areas

The office's priority focus areas are:

  • Leadership
  • Integration into Management and Operations
  • Patient-Provider Communication
  • Care Delivery and Supportive Mechanisms
  • Workforce Diversity and Inclusion
  • Education and Training
  • Data Collection, Public Accountability, and Quality Improvement
  • Community Engagement
  • Research

Each of these areas have specific goals and objectives that guide Children's Mercy in developing and accomplishing measurable strategies. Learn more about the hospital's goals and objective for diversity.

Employee Non-Discrimination statement

It is the policy of Children's Mercy Hospitals & Clinics to employ persons because of their job skills and their ability to maintain satisfactory work relationships with fellow employees, patients, parents, and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation will establish proof of this ability. The Hospital will not discriminate against prospective or current employees based on age, sex, race, religion, color, creed, national origin, sexual orientation, gender identity, disability or any other legally protected status. 

2017 HEI Leader in LGBTQ Healthcare Equality

Healthcare Equality Index

Children's Mercy is one of only 302 healthcare providers nationwide to earn designation as a 2017 Leader in LGBTQ Healthcare Equality. Leader status is awarded to healthcare facilities that attained a score of 100 in the Healthcare Equality Index, administered by the Human Rights Campaign. The Healthcare Equality Index is the national LGBTQ benchmarking tool that evaluates healthcare facilities’ policies and practices related to the equity and inclusion of their LGBTQ patients, visitors and employees.

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